Deliverect
Deliverect
Overview
Deliverect is an order management platform designed to help food businesses centralise delivery orders from multiple platforms — including Deliveroo, Uber Eats, and Just Eat — into a single system. It is well suited to restaurants, takeaways, kebab shops, and courier operations looking to reduce tablet clutter and streamline kitchen workflows.
Key Features
Deliverect connects with over 1,000 integrations, pulling orders from third-party delivery apps directly into your point-of-sale system. The platform also includes AI-powered review monitoring, which helps businesses track and respond to customer feedback across multiple channels from one place.
Pricing
Deliverect offers a 14-day free trial, with paid plans starting from approximately $70 per month (roughly £55–£60 depending on exchange rates), billed as a flat monthly fee. Some users have raised concerns that the annual pricing feels expensive relative to the features delivered, so it is worth scrutinising the contract terms carefully before committing.
Ease of Use
The platform receives mixed feedback on usability, with some small business owners finding the menu configuration cumbersome and the initial account setup slow to get off the ground. Where support teams are responsive, users report a smoother experience, but buggy interfaces have frustrated others during day-to-day operations.
Verdict
Deliverect holds a 2.8 out of 5 rating on Trustpilot, reflecting a divided user base — some find genuine operational value in centralised order management, while others are put off by technical issues and cost. For UK takeaways and restaurants managing multiple delivery platforms, it solves a real problem, but independent research and a thorough trial period are strongly recommended before signing up.
Deliverect — Video Review
Pros
- ✓Consolidates orders from multiple delivery platforms
- ✓Works with Deliveroo, Uber Eats, and Just Eat
- ✓Over 1,000 third-party integrations available
- ✓AI-powered customer review monitoring included
- ✓Flat monthly pricing is straightforward to budget
- ✓14-day free trial lets you test first
Cons
- ✗Trustpilot rating only 2.8 out of 5
- ✗Buggy interface reported by multiple users
- ✗Account setup can be slow to complete
- ✗Menu configuration described as difficult
- ✗Cancellation policies flagged as problematic
Frequently Asked Questions
Does Deliverect work with UK delivery platforms like Deliveroo and Just Eat? ▼
Yes, Deliverect integrates with major UK platforms including Deliveroo, Just Eat, and Uber Eats, pulling all orders into a single dashboard so you avoid managing multiple tablets.
How much does Deliverect cost for a small UK restaurant or takeaway? ▼
Plans start from around $70 per month (approximately £55–£60), billed as a flat monthly fee. A 14-day free trial is available, but check contract terms carefully as some users find annual pricing expensive.
Is Deliverect suitable for a small independent kebab shop or takeaway? ▼
It can be, particularly if you are managing orders across several delivery apps at once. However, given mixed reviews around setup complexity and bugs, make full use of the free trial before committing to a paid plan.
Expert Reviews (5)
This content is primarily marketing material from Deliverect's website rather than a user review. The piece appears to be a blog post about using AI to monitor and respond to customer reviews for restaurants. While Deliverect positions itself as a comprehensive solution for food delivery businesses with over 1,000 integrations and AI-powered features, the provided content doesn't contain substantive user feedback or evaluation of the software's actual performance. For small business owners considering Deliverect, independent third-party reviews would provide more reliable insights into pricing, ease of use, customer support, and real-world implementation experiences.
(1) Poor Customer Support (2) Refund Issues. The platform became inaccessible shortly. Support was slow to respond, and no value was delivered during the time ...
Deliverect, a restaurant order management platform, receives a lukewarm 2.8/5 rating on Trustpilot, indicating mixed customer satisfaction. The software's key strength lies in streamlining online delivery orders from multiple platforms (Uber Eats, DoorDash, Deliveroo, etc.) into a single system, with some users praising responsive support and operational efficiency. However, significant weaknesses include buggy interfaces, slow account setup timelines, expensive annual pricing relative to features, and difficulties with menu configuration and cancellation policies. Small restaurant owners should carefully weigh whether the convenience of centralized order management justifies the cost and potential technical frustrations before committing.